Roam Communication Limited, headquartered in London, UK, is a next-gen telecom service provider offering discounted mobile recharge and eSIM distribution services for wholesalers and retailers across the globe. The company partners with major telecom giants such as Vodafone, Three, O2, and Lycamobile, ensuring widespread coverage and competitive pricing.
To meet growing demand and ensure transparency, Roam built a robust, blockchain-backed platform that supports single and bulk top-ups, eSIM management, API-based retail portals, and comprehensive commission management systems.
Challenge
Before implementing the new platform, Roam Communication faced multiple operational and technical barriers:
Lack of automation in onboarding retailers and managing API access
Inefficient and manual recharge management for bulk top-ups
Limited visibility and control over commissions for different partners
Disparate systems for eSIM provisioning, reporting, and support
Concerns over data integrity and financial transaction traceability
Solution
To solve these problems, a comprehensive recharge and eSIM distribution system was designed and developed, powered by Pilot Blockchain Technology to enhance transparency, traceability, and scalability.
Key Platform Features:
Support Ticket Management for retailers and end customers
Single & Bulk Recharge Processing for global telecom networks
eSIM Provisioning & Management System for digital activation
Custom API Integration for retailer websites and applications
Commission Engine for multi-level partner hierarchy
Automated Financial Transaction Logging using Blockchain APIs
Reports & Dashboards for usage, sales, and commission analytics
Component
Description
Backend Framework
PHP (Laravel)
Database
MySQL
Blockchain Layer
Pilot Blockchain APIs for recording financial transactions and top-ups
eSIM/Top-up API
Telecom APIs (Vodafone, Three, O2, Lyca, etc.)
Frontend
Vue.js with custom retailer storefront templates
Authentication
OAuth 2.0 with Partner-Level Role-Based Access
Reporting & Analytics
Custom dashboards with export options (CSV, Excel, PDF)
Results
Metric/Outcome
Impact
📈 40% Increase in Partner Onboarding
Faster API-based integration helped scale global partnerships
💰 Transparent Commission Management
Reduced disputes with blockchain-based transaction logs
⏱️ 3x Faster Top-up Processing
Bulk and real-time recharges improved operational efficiency
🔐 Enhanced Trust with Retailers
Immutable records helped build stronger relationships with partners
🌍 Global Reach Expansion
Platform-enabled access to over 50 countries in the first 6 months
📲 eSIM Market Penetration
Enabled fast eSIM activation for modern mobile users via self-service
Client Testimonial “Roam’s new platform transformed how we manage global top-ups and eSIMs. Blockchain gave us unmatched transparency while automation saved significant operational costs. This is the telecom platform of the future.” — CTO, Roam Communication Limited
Conclusion
Roam Communication Limited’s transformation journey sets a benchmark in the telecom recharge industry. By embracing blockchain, automation, and API-first architecture, Roam now delivers a faster, smarter, and more secure experience to wholesalers, retailers, and end-users — redefining how global top-ups and eSIMs are managed.
