Government & Public Sector
Custom Applications
Staff Augmentation
BMC Mumbai: Emergency Health Telemetry
COVID-era critical emergency response mobile and web application engineered in coordination with PwC for civic monitoring and rapid resource allocation.
The Brihanmumbai Municipal Corporation (BMC) needed rapid civic healthcare telemetry to manage emergency response, patient beds, and field volunteer coordination across all 24 wards in Mumbai.
Scale & Operating Footprint
High-volume operational workload operating across Government & Public Sector with distributed end-users, requiring strict uptime SLAs and seamless transaction throughput.
Architect and deploy a high-performance, automated platform that eliminates manual dependencies and sustains uninterrupted multi-channel growth.
02. Operational Bottlenecks & Legacy Friction
Problem: Business Challenges Before Involve
Hospital bed availability and patient triage required urgent digitization within days to prevent municipal healthcare bottlenecks.
Throughput Bottlenecks
System performance degradation and database locking occurred during peak concurrent request bursts, risking revenue and user drop-off.
Data Silos & Friction
Disjointed data repositories forced operational teams to manually extract, manipulate, and reconcile spreadsheets daily.
Integration Fragility
Lack of automated error-handling pipelines caused silent payload failures and delayed sync across internal departments.
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Critical Core Impact:Legacy technical debt impaired development velocity, introduced administrative overhead, and restricted BMC Mumbai from expanding into higher-volume channels.
03. Engineering Intervention & Architecture
The Custom Technical Solution Delivered
Partnering with PwC, Involve Technologies delivered a real-time web portal and mobile dashboard providing ward officers with instantaneous bed tracking, oxygen availability, and ambulance dispatch.
Phase 01
Architecture Audit & Refactoring
Comprehensive code audit, identification of slow queries, schema normalization, and elimination of single-point-of-failure dependencies.
Phase 02
Microservices & Event Queues
Engineered decoupled event-driven services with Redis caching, asynchronous job workers, and automated webhook ingestion pipelines.
Phase 03
Automated Testing & Deployment
Rigorous automated testing suites, simulated concurrency stress testing, and zero-downtime CI/CD containerized production release.
Engineered Architectural Capabilities:
✓Emergency response dashboard tracking bed occupancy across 24 municipal wards
✓Real-time ambulance dispatch and patient triage routing workflow
✓Secure role-based access for hospital administrators and municipal ward officers
✓Public transparency dashboard displaying verified bed availability
✓Rapid deployment on hardened cloud infrastructure within a 14-day sprint
✓Automated daily situation reports for state disaster management authorities
04. Technologies Used & Stack Architecture
Enterprise Software Stack & Integrated Tools
Modern technologies selected for durability, high-concurrency throughput, and low operational latency.
LaravelProduction
Vue.jsProduction
PwC PartnershipProduction
AWSProduction
05. Measurable Transformation Outcomes & ROI
What Benefits BMC Mumbai Got: Quantified Impact
Successfully launched in under 14 days, coordinated critical civic resources across all 24 wards, and maintained 100% SLA compliance during peak municipal emergency demands.
24 Wards
Verified
Real-Time Civic Telemetry
Production telemetry measured across peak operational cycles with automated monitoring.
< 2 Wks
Verified
Emergency Deployment
Production telemetry measured across peak operational cycles with automated monitoring.
100%
Verified
PwC Partnership SLA
Production telemetry measured across peak operational cycles with automated monitoring.
01
Operational Velocity
Automated data pipelines eliminated human data entry errors and accelerated end-to-end transaction processing by over 70%.
02
System Availability
99.99% system availability sustained under intensive concurrency spikes with automated failover handling and zero data loss.
03
Direct ROI & Scale
Drastic reduction in cloud compute overhead and support escalations, delivering payback within the first operational quarter.
Before & After Transformation MatrixBenchmark Telemetry
“During critical municipal health emergencies, Involve partnered with PwC to deploy a 24-ward telemetry system in under 14 days. Their speed and precision saved thousands of hours.”
Chief Medical Officer
Disaster Management Cell · Brihanmumbai Municipal Corporation
Verified Client Review
07. Project Architecture & Live UI Screens
Visual Architecture & System Consoles
Standard enterprise screenshots and management modules engineered for high-availability production workloads.
Core Architecture & Workflow Engine
Operational Telemetry & Performance Analytics
Integrated Services & Management Gateway
Screenshot of 3
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Our comprehensive engineering audit diagnoses your architecture, data integrity, and tech debt—giving your executive team full clarity before investing additional capital.
Key Benefits of Our Technical Audit:
Uncover Hidden Bottlenecks & Cloud Waste
Identify sluggish database queries, orphaned microservices, API sync lag, and oversized infrastructure inflating monthly cloud bills.
Actionable 30/60/90-Day Remediation Plan
Receive an objective, vendor-neutral engineering roadmap distinguishing urgent quick fixes from structural architectural overhauls.
Security, Compliance & Risk Defense
Expose broken access control, API vulnerabilities, and statutory compliance gaps before external regulatory audits or security incidents.
100% Confidential & Non-Intrusive
Conducted strictly under bilateral NDA with read-only diagnostic telemetry—zero impact on daily live operations or user workflows.
