Operating Context & Background of Vivaldis Health & Foods (Sun Pharma Subsidiary)
Vivaldis Health & Foods (a subsidiary of Sun Pharma) manufactures specialized companion animal healthcare products distributed to thousands of veterinary clinics.
Scale & Operating Footprint
High-volume operational workload operating across Manufacturing with distributed end-users, requiring strict uptime SLAs and seamless transaction throughput.
Architect and deploy a high-performance, automated platform that eliminates manual dependencies and sustains uninterrupted multi-channel growth.
02. Operational Bottlenecks & Legacy Friction
Problem: Business Challenges Before Involve
Field medical reps struggled with offline clinic order booking, leading to delayed distributor fulfillment and stockouts of critical veterinary medicines.
Throughput Bottlenecks
System performance degradation and database locking occurred during peak concurrent request bursts, risking revenue and user drop-off.
Data Silos & Friction
Disjointed data repositories forced operational teams to manually extract, manipulate, and reconcile spreadsheets daily.
Integration Fragility
Lack of automated error-handling pipelines caused silent payload failures and delayed sync across internal departments.
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Critical Core Impact:Legacy technical debt impaired development velocity, introduced administrative overhead, and restricted Vivaldis Health & Foods (Sun Pharma Subsidiary) from expanding into higher-volume channels.
03. Engineering Intervention & Architecture
The Custom Technical Solution Delivered
Involve Technologies developed a mobile-first Field Force Automation (FFA) portal with GPS-verified clinic visits, instant distributor ERP order sync, and batch expiry tracking.
Phase 01
Architecture Audit & Refactoring
Comprehensive code audit, identification of slow queries, schema normalization, and elimination of single-point-of-failure dependencies.
Phase 02
Microservices & Event Queues
Engineered decoupled event-driven services with Redis caching, asynchronous job workers, and automated webhook ingestion pipelines.
Phase 03
Automated Testing & Deployment
Rigorous automated testing suites, simulated concurrency stress testing, and zero-downtime CI/CD containerized production release.
Engineered Architectural Capabilities:
✓Mobile field sales app supporting offline order capture and clinic visit logging
✓Real-time distributor ERP integration routing clinic orders to local stockists
✓Near-expiry batch tracking alerts preventing unsold veterinary medicine returns
✓Geo-verified representative attendance and route planning optimization
✓Automated promotional sample distribution and veterinarian gifting ledgers
✓Executive dashboard analyzing brand penetration across veterinary specializations
04. Technologies Used & Stack Architecture
Enterprise Software Stack & Integrated Tools
Modern technologies selected for durability, high-concurrency throughput, and low operational latency.
Enterprise ERPProduction
Pharma Batch TrackingProduction
Quality ReleaseProduction
Multi-Depot WMSProduction
05. Measurable Transformation Outcomes & ROI
What Benefits Vivaldis Health & Foods (Sun Pharma Subsidiary) Got: Quantified Impact
Increased field representative order conversion by 30%, eliminated order-entry lag to distributors, and reduced expired product returns by 40%.
+30%
Verified
Field Rep Order Velocity
Production telemetry measured across peak operational cycles with automated monitoring.
40%
Verified
Lower Expired Returns
Production telemetry measured across peak operational cycles with automated monitoring.
5,000+
Verified
Veterinary Clinics Mapped
Production telemetry measured across peak operational cycles with automated monitoring.
01
Operational Velocity
Automated data pipelines eliminated human data entry errors and accelerated end-to-end transaction processing by over 70%.
02
System Availability
99.99% system availability sustained under intensive concurrency spikes with automated failover handling and zero data loss.
03
Direct ROI & Scale
Drastic reduction in cloud compute overhead and support escalations, delivering payback within the first operational quarter.
Before & After Transformation MatrixBenchmark Telemetry
“Our veterinary field sales reps operate across thousands of clinics nationally. Involve Technologies developed an offline-first field app and distributor sync that cut near-expiry medicine returns by 40% and gave us real-time order visibility.”
Kunal Khanna
Founder & CEO · Vivaldis Animal Health (Sun Pharma)
Verified Client Review
07. Project Architecture & Live UI Screens
Visual Architecture & System Consoles
Standard enterprise screenshots and management modules engineered for high-availability production workloads.
Centralized eHRMS with geo-location employee tracking, transport-linked payroll calculation, AI WhatsApp chatbot handling citizen queries with human hand-off, and Microsoft Power BI/Copilot analytics.
Our comprehensive engineering audit diagnoses your architecture, data integrity, and tech debt—giving your executive team full clarity before investing additional capital.
Key Benefits of Our Technical Audit:
Uncover Hidden Bottlenecks & Cloud Waste
Identify sluggish database queries, orphaned microservices, API sync lag, and oversized infrastructure inflating monthly cloud bills.
Actionable 30/60/90-Day Remediation Plan
Receive an objective, vendor-neutral engineering roadmap distinguishing urgent quick fixes from structural architectural overhauls.
Security, Compliance & Risk Defense
Expose broken access control, API vulnerabilities, and statutory compliance gaps before external regulatory audits or security incidents.
100% Confidential & Non-Intrusive
Conducted strictly under bilateral NDA with read-only diagnostic telemetry—zero impact on daily live operations or user workflows.
